Shop information / FAQs

By using this site you are Agreeing to the below Terms and conditions for use on this site.
Must be 18 years of age. 21 in some states. Please know your state laws.
For Tobacco use only!
President Smoke Shop reserves the right to refuse service to anyone. 
Terms and Conditions can change at anytime. 

 

 

Payment:

We accept Master Card, Visa, American Express and Discover credit cards.  Other options are Direct Deposit, Wire Transfer, Cashier's Check and Money Order, please contact for these options. 

Shipping:

USPS for free shipping (on select items.) Priorty Mail comes with 50$ insurance. 

To use Fed-ex or UPS please contact us. 

If you would like insurance applied to your order please contract us. 

We do overnight ship on request.  Some overnight shipping my veriy depending on zip code. Please understand that some over night shipping may not come the next day due to weather. Over night shipping has to be paid for before 2 PM PST. 

Shipping can take anywhere for 3-7 days depending on locations and weather. If you have not gotten a package with in 5 days please contact us & your local post office. 

Broken/Damaged items:

Photos need to be sent to e-mail within 48 hrs of getting package. There will need to be 5 photos of the broken Item.  IF YOU BUY  AN ON SALE NO REFUND CAN BE APPLIED. 

Cracks and dings: If an item has any kinds of crack or dings please e-mail us ASAP within 48 hours of you getting package. Item has to be UN-used. please provide any kind of photos or videos.

PEN/VAPORS :

If any problem please send back UN-used. Again we will not take back any used items. 

If anything happens to your item after 48 hrs nothing can be done. To avoid this Please contact us ASAP. Inspect package as soon as you get it. 

 

SALES 

Codes can only be applied the day of sale. No code to previous bought items. No codes to be applied to any payment plan offers.